Official Snuggle –


Victim Location 04011
Total money lost $54.50
Type of a scam Online Purchase

I purchased two “4xl comfy calm dog beds” on December 25,2020. The price was $109.99 with an offer for BOGO for 2 beds. One bed was received on 1/31/2021 via USPS. I reached out to company on Facebook and through email, making them aware one package was delivered. I even sent them a ring video of the postal worker leaving one small package. Their most recent response was “ Tracking shows that both were delivered. Normally there would not be refunds for non delivery when there is proof that it was. ”.

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  • I had placed an order on 2/13/2021 for $54.99 and still have not heard from anyone as to when my purchase would be shipped. I tried email and it continues to say that someone would get back to me within 24/48 hours but still nothing. I went to the Snuggle Official website and the site is no longer available. I will have to contact my VISA company to see what they can do. PLEASE do NOT order from them, It’s most likely a scam.

  • At least you got 1 bed. I ordered 2 on 1/25/21 with their BOGO sale and still haven’t gotten anything 60 days later. I emailed in feb and they told me they were still processing orders but due to COVID they were 6-8 weeks behind. I don’t expect to see my order delivered at this point. Pretty sure this is a scam.

  • Order 7775, placed my order on 2/5/21 for the BOGO offer, pd $54.99, still have not received the 2 dog beds. I have received 2 emails about delayed shipping due to COVID19, however, tried to reach out again today the site is down, probably no longer exists. I can kick myself for falling for this. What do I do now?

  • I order 2 beds on Jan. 28th 2021. Today is March 30th and still nothing. They wont respond to my emails. It looks like I am out the $75.99! They did respond to my first email a couple of months ago and blamed the delay on COVID and said that would be getting my order. Did they go out of business?

  • Same story here. I think I wondered at the time why PayPal wasn’t an option… Checking with the bank, but I think I’ve seen the last of my $76.

  • Ordered the BOGO dog bed deal for my lab on 2/8/2021. Paid $99.99 and I never received the beds. I’ve email and no one responds. I tried to go back on the website and its no longer good. Please DO NOT order. It must be a scam.

  • I ordered 2 beds BOGO! Never received either.
    I tried to email through the help. and was told it was the wrong domain. I get no response from the actual site. But they were more than happy to take my money.

  • What a bummer. I ordered 2 XL beds for $99.99. Same challenge. Requested where the order was and that I was to get a response 24-48hrs later. I will check with my credit card company to get reimbursed. I’m done with ordering anything online. Do not order from the “Official Snuggle Pets” site. It is a scam.

By Scott


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