On 10-14-2020, I ordered two 42 inch high christmas lantern that plays music and has fake flurry snow blowing. I order the stands they go on and, they were advertised as items that could be displayed on your front porch. The items were being sold by Bonnyprotea under the company name NOVA SILK ROAD SARL, 37 rue des Mathurins, Paris, France but came from china. We paid a total of $79.78 plus $14.98 for express shipping to receive in time for Thanksgiving and Christmas, however, when we received the items, the lanterns were less than 5 inches high and the stands were also less than 5 inches high. We were totally ripped off, I couldn’t believe it. Like all scammers, their website looks legit, mentions an email you can write them at and explains a return/refund policy, however, there’s no way to reach them. Messages on website are not responded to and, the emails come back as “Failure Notice” and “Mailer Daemon”. I am attaching picture of 1) what we received and 2) what we were ordered. Going to call my bank tomorrow to see if they can somehow help with this situation. So disappointed, hope no one else falls for this crap.
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